ALM Legal Intelligence has conducted a survey of legal technology-based products and services (e.g., software, web-based tools, etc.) that are developed for or commonly used in law firms and law departments. We invited participation from anyone who has significant input into the technology purchasing process. This includes managing partners, directors and administrators involved in the decision process.

The purpose of the survey is to examine law firms' and law departments' legal technology across 6 different product categories. This report focuses on usage and satisfaction scores by vendor per category.

Methodology:

The survey was conducted between January 26, 2011, and April 8, 2011 by means of a confidential, Web-based questionnaire. A survey invitation was sent to professionals in law firms and law departments who have input into the technology purchasing process.

Formerly known as the Tech Vendor satisfaction survey