888-770-5647| ALMlegalintel@alm.com

FAQ Page

How do I contact someone for more information?

You can contact the Customer Service group regarding surveys published by ALM Legal Intelligence in several ways:

e-mail: almlegalintel@alm.com

phone: 888-770-5647

fax: 646-822-5266

mail: ALM Legal Intelligence
120 Broadway, 5th floor
New York, NY 10271

Is there a charge for participating in your surveys?

No, there is absolutely no cost to participate. And, all participants receive a free excerpt of survey results and a discount if they choose to purchase the full survey report.

Do I have to participate in a survey in order to purchase the results?

No, you do not have to be a participant in order to purchase a survey. But if you do participate, you will receive a discount on the purchase price. Some surveys also include free customization in which your organization's data is included in the final survey report when you order. See individual product descriptions for more details.

How can I participate in a survey?

Simply download a copy of the survey questionnaire from our website. You can print the survey, complete it on paper, and fax or mail us your information. All surveys can be completed and submitted electronically as well. Follow the instructions provided for each individual survey questionnaire.

If a survey is not currently open for participation, you can request to receive a questionnaire when it is issued. Contact Customer Service to register your interest in future participation or submit your information using Join our Community [link].

How do I purchase a survey?

All survey products are available for purchase simply by accessing www.lawcatlog.com directly through the links provided in this website.

If you prefer to order offline, please contact Customer Service.

What forms of payment do you accept?

We accept the following credit cards: American Express, MasterCard, and Visa.

We will accept checks as prepayment for an order. If you wish to you pay by check, please contact Customer Service. Your order will not ship until the check is received.

All payments must be made in U.S. dollars.

What delivery methods do you use?

Survey products ordered through lawcatalog.com ship using UPS. We also offer shipment through the U.S. Postal Service Parcel Post or Priority Mail for orders placed by phone, fax or order form.

Surveys can also be downloaded directly from our website for immediate fulfillment.

What is your return policy?

Survey materials are not returnable. If you have a question or concern upon receipt of your order, please contact Customer Service immediately.

Do you share my private information?

Review our Privacy Policy for more details.